Quality, Environment, and Food Safety Policy
Kahya Resort Aqua & Spa aims to become one of the most preferred family hotels in the region through continuous in-service training.
As we pursue this goal, our top priority is to consider environmental factors, minimize negative impacts on the environment, and create environmental awareness by using resources carefully.
In line with these objectives, under the leadership and responsibility of senior management and with the voluntary participation of all our employees, we have established a guest-oriented service approach by continuously improving our processes and systems to meet the needs of the times.
As a result, we base all our activities on the following principles:
- Being responsible for quality together with all managers and employees.
- Operating in compliance with legal and regulatory requirements.
- Continuously monitoring control points established for ensuring safe food production.
- Relying on the support and productivity of our employees.
- Ensuring high customer satisfaction at every level of service.
- Acting according to the principle of "continuous improvement".
- Enhancing our skills and quality awareness through training.
- Strengthening family awareness by ensuring employee happiness.
- Organizing environmental activities and inviting our guests to participate in them.
- Evaluating the performance of our suppliers and staying in contact with them to ensure the continuity of product quality.
- Showing respect and providing support for society and the environment.
General Manager
MUSTAFA KAHYA
